Front Desk Agent

Job Description

We are seeking a friendly and professional Front Desk Agent to join our team in Lake Forest, California.

Responsibilities include:

• Greeting and welcoming guests in a courteous manner
  
• Managing check-in and check-out processes efficiently
  
• Handling guest inquiries and providing excellent customer service
  
• Maintaining accurate reservation records
  
• Responding to guest needs and resolving issues promptly
  
• Ensuring the front desk area is organized and presentable
  
• Collaborating with team members to deliver a seamless guest experience
  

Skills needed:

• Excellent communication and interpersonal skills
  
• Strong organizational abilities
  
• Ability to multitask in a fast-paced environment
  
• Professional appearance and demeanor
  
• Problem-solving skills and a positive attitude
  

Benefits include:

• Competitive salary
  
• Flexible scheduling
  
• Employee discounts
  
• Opportunities for growth and development
  
• Paid training and supportive team environment