Call Center Agent

Job Description

We are seeking a dedicated Call Center Agent in New Baltimore, Michigan, to provide exceptional customer service and support.

Responsibilities include:

• Handling inbound and outbound customer calls efficiently and professionally.
• Assisting customers with inquiries, orders, and troubleshooting issues.
• Maintaining accurate records of customer interactions and transactions.
• Following up to ensure customer satisfaction and issue resolution.
• Adhering to company policies, procedures, and quality standards.

Skills needed:

• Excellent communication and active listening skills.
• Strong problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer proficiency and data entry skills.

Benefits include competitive pay, health insurance, paid time off, and opportunities for growth. Join our team and make a positive impact through excellent customer service!