FT Customer Service Representative

Job Description

We are seeking a dedicated Full-Time Customer Service Representative – Work From Home based in Wheat Ridge, Colorado.

Responsibilities:

• Provide exceptional support to customers via phone, email, and chat channels.
• Assist with order processing, account inquiries, and troubleshooting issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to resolve complex customer concerns.
• Adhere to company policies and quality standards to ensure customer satisfaction.

Skills Needed:

• Excellent communication and active listening skills.
• Strong problem-solving abilities and attention to detail.
• Self-motivated with the ability to work independently.
• Reliable internet connection and a quiet home workspace.

Benefits:

• Competitive salary and performance-based incentives.
• Flexible work hours within a full-time schedule.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Ongoing training and career development opportunities.