Full-Time Call Center Representative

Job Description

We are seeking a dedicated FT Call Center Representative to work from home in Powell, Ohio. In this role, you will handle inbound and outbound customer calls, provide exceptional service, and resolve inquiries efficiently.

Responsibilities include:

• Assist customers with product information, order processing, and issue resolution
• Maintain accurate records of interactions and transactions
• Follow communication procedures, guidelines, and scripts
• Escalate complex issues to appropriate departments as needed

Skills needed:

• Excellent communication and active listening skills
• Strong problem-solving abilities
• Self-motivated and able to work independently
• Reliable internet connection and suitable home office setup

Benefits include:

• Competitive pay
• Flexible work hours
• Work from home convenience
• Health and wellness options
• Paid training and ongoing support