Customer Service Representative

September 27, 2025

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Job Description

We are seeking a friendly and dedicated Customer Service Representative to join our team in Rock Hill, South Carolina.

As a key point of contact, you will assist customers via phone, email, and chat, providing exceptional support and resolving inquiries efficiently.

Responsibilities include:

  • Handling customer inquiries and complaints with professionalism and empathy
  • Processing orders, returns, and exchanges accurately
  • Maintaining up-to-date product and service knowledge
  • Documenting interactions and following up as needed
  • Collaborating with team members to improve service quality

    • Skills needed:
  • Excellent communication and interpersonal skills
  • Problem-solving abilities
  • Strong organizational skills
  • Ability to work in a fast-paced environment
  • Team player attitude

    • Benefits include competitive pay, health insurance, paid time off, and opportunities for growth. Join us to deliver outstanding customer experiences!