Customer Service Representative – Full-Time

Job Description

We are seeking a motivated Customer Service Representative to join our team remotely from Woodmore, Maryland.

Responsibilities:

• Provide exceptional support to customers via phone, email, and chat channels.
• Resolve inquiries, troubleshoot issues, and ensure customer satisfaction.
• Maintain accurate records of interactions and transactions.
• Collaborate with team members to improve service processes.
• Stay informed about products, services, and company policies.

Skills Needed:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work independently and manage time effectively.
• Tech-savvy with proficiency in CRM tools and Microsoft Office.

Benefits:

• Competitive salary of $50,000–$60,000/year.
• Work from home flexibility.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for career growth and development.