Customer Service Agent (FT & PT)

Job Description

We are seeking a friendly and dedicated Customer Service Agent (FT & PT) to join our team in Carmel Hamlet, NY.

Responsibilities include

• Assisting customers via phone, email, and in-person to address inquiries and resolve issues
• Providing product and service information to ensure customer satisfaction
• Processing transactions accurately and efficiently
• Maintaining a positive attitude and professional demeanor
• Documenting customer interactions and feedback
• Supporting team efforts to improve service quality

Skills needed

• Excellent communication and interpersonal skills
• Problem-solving ability and adaptability
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Reliable and punctual

Benefits include competitive pay, flexible scheduling, training opportunities, and a supportive work environment. Join us to provide exceptional customer experiences in a dynamic setting!