Customer Service Representative

Job Description

We are seeking a motivated Customer Service Representative in Huntersville, NC to deliver exceptional support to our clients.

Responsibilities include:

• Responding promptly to customer inquiries via phone, email, and chat
• Providing accurate product and service information
• Resolving customer concerns efficiently and professionally
• Documenting interactions and updating customer records
• Collaborating with team members to improve service processes

Skills required:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multitask and prioritize effectively
• Positive attitude and customer-focused mindset
• Basic computer skills and familiarity with CRM software

Benefits include competitive pay, health insurance, paid time off, ongoing training, and opportunities for advancement. Join our team and help us deliver outstanding customer experiences!