Customer Service Representative – Remote – Full-Time

Job Description

We are seeking a dedicated Customer Service Representative to join our team remotely, based in Villa Rica, Georgia.

Responsibilities:

• Provide exceptional support to customers via phone, email, and chat channels.
• Assist with order processing, billing inquiries, and troubleshooting issues.
• Resolve customer concerns efficiently while maintaining a positive attitude.
• Document interactions accurately in the CRM system.
• Collaborate with team members to improve service quality and processes.

Skills Needed:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently in a remote setting.
• Basic computer skills and familiarity with customer service software.

Benefits include:

• Competitive annual salary of $50,000 – $60,000.
• Flexible remote work environment.
• Health, dental, and vision insurance options.
• Paid time off and holidays.
• Opportunities for professional growth and development.